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Title
Text copied to clipboard!Executive Housekeeper
Description
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We are looking for an experienced and detail-oriented Executive Housekeeper to lead our housekeeping team and ensure the highest standards of cleanliness and organization in our establishment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating a welcoming and pristine environment for guests. As an Executive Housekeeper, you will be responsible for managing daily housekeeping operations, supervising staff, and maintaining inventory and supplies. Your role will be pivotal in ensuring that all areas of the property meet or exceed cleanliness and hygiene standards, contributing to an exceptional guest experience. You will also collaborate with other departments to address guest needs and resolve any issues promptly. This position requires a proactive approach, strong communication skills, and the ability to manage multiple tasks efficiently. If you are a motivated professional with a commitment to excellence, we invite you to join our team and make a significant impact on our guests' satisfaction and comfort.
Responsibilities
Text copied to clipboard!- Supervise and manage the housekeeping team to ensure high performance.
- Develop and implement cleaning schedules and procedures for all areas.
- Inspect rooms and public areas to ensure cleanliness and compliance with standards.
- Manage inventory of cleaning supplies and equipment, ensuring availability.
- Train and mentor housekeeping staff to maintain quality and efficiency.
- Address guest complaints and resolve issues related to housekeeping services.
- Collaborate with other departments to meet guest needs and expectations.
- Ensure compliance with health and safety regulations and company policies.
Requirements
Text copied to clipboard!- Proven experience as an Executive Housekeeper or similar role in hospitality.
- Strong leadership and team management skills.
- Excellent organizational and time-management abilities.
- Attention to detail and a commitment to maintaining high standards.
- Knowledge of cleaning products, equipment, and best practices.
- Ability to handle guest complaints professionally and effectively.
- Proficiency in inventory management and budgeting.
- Flexibility to work weekends, holidays, and varying shifts as needed.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing a housekeeping team?
- How do you ensure high standards of cleanliness in a large property?
- What strategies do you use to handle guest complaints effectively?
- How do you manage inventory and control costs in housekeeping operations?
- Can you provide an example of a time you improved housekeeping efficiency?
- How do you train and motivate your team to maintain quality standards?
- What steps do you take to ensure compliance with health and safety regulations?
- How do you handle scheduling and workload distribution for your team?
